1. Definition of Return

A “Return” refers to the process of giving back a product purchased by You on the Website to dcot.in under specific circumstances, including but not limited to the following:

• The product delivered is defective or damaged.
• An incorrect product has been dispatched.

2. Acceptance of Returns

dcot.in reserves the right, at its sole discretion, to accept or reject any return request, irrespective of whether the request strictly falls within the terms of this policy.

3. Customer Responsibility

Customers are advised to carefully review the product details and this Returns & Refund Policy before placing an order. Orders placed for incorrect items (including wrong size, color, or style selected by the customer) shall not be eligible for return or refund.

4. Return Timeframe

We offer a 30-day Return Policy. You may initiate a return request within 30 (thirty) days from the date of order placement by submitting complete order details and reasons for return.

5. Non-Returnable Items

The 30-day return policy does not apply to Socks and Handkerchiefs once delivered. These items are non-returnable due to hygiene reasons.

6. Quality Check & Approval

All returned items must pass our internal quality inspection. Refunds or replacements will be processed only after successful verification. dcot.in reserves the right to reject returns that do not meet quality standards.

7. Condition of Returned Products

Returned products must:

• Be returned in original condition as delivered.
• Have all original tags, labels, and packaging intact.
• Be unworn, unused, unwashed, and unopened.

8. Exclusions

Products damaged due to misuse, negligence, improper handling, or normal wear and tear are not eligible for return and will be rejected.

9. Sale & Promotional Offers

Special terms and conditions may apply during sales or promotional periods. Such terms may override this Returns Policy and will be clearly communicated at the time of purchase.