1. Shipping Coverage
We currently ship our products only within India. All orders placed on our website are delivered through our trusted logistics partners to serviceable locations across the country.
2. Shipping Charges
We offer free shipping across India on all products. Any applicable shipping charges, octroi, or other statutory taxes will be borne by us.
3. Dispatch & Delivery Timeline
- Orders are processed and shipped between Monday to Saturday, excluding public holidays.
- We strive to deliver all orders within 5–7 working days from the date of order confirmation.
- Please note that delivery timelines may vary based on location and courier partner constraints.
- During sale or promotional periods, standard delivery timelines may not apply due to high order volumes.
4. Order Delivery Address
Each order can be shipped only to a single delivery address. If you wish to deliver products to multiple addresses, you will need to place separate orders for each address.
5. Order Cancellation & Exceptions
While we make every effort to fulfill all confirmed orders, certain situations may require us to cancel an order. These include, but are not limited to:
- Product unavailability or temporary out-of-stock situations
- Quantity restrictions on certain products
- Incorrect pricing or product information
- Issues identified by our fraud prevention or credit verification systems
- Incomplete, inaccurate, or non-serviceable delivery addresses
6. Additional Verification
In some cases, we may require additional information or verification before accepting an order. Our team will contact you if further details are needed or if any part of your order is cancelled.
7. Refunds for Cancelled or Undelivered Orders
If your order is cancelled, lost in transit, or undelivered to your preferred location after successful payment, we will initiate a full refund including any shipping charges paid online. Refunds will be processed as per our refund policy.
